Job Brief
The AppWorks Consultant will be responsible for developing applications using the OpenText low-code development platform, setting up and configuring systems for each client’s unique requirements.
Responsibilities
- Work closely with end clients in order to prioritize different working items.
- Establish implementation capabilities and limitations, performance requirements and interfaces for the end-user solution.
- Deliver efficient solutions using low-code: analyze clients business, systems, and workflow processes and come up with solutions that meet customer’s needs
- Carry out solution testing: ensure efficient on-boarding processes for new clients; carry out root-cause analysis to develop logical conclusions and suggest alternative configurations
- Overall ownership of solution implementation: be in charge of assigned customer projects, ensuring timely and efficient communication and solutions are delivered to plan
- Coordinate and execute testing with customers to ensure successful implementation.
- Participate in the entire application lifecycle, focusing on coding, troubleshooting & debugging
- Gather and address technical & design requirements
- Responsible for tracking repeated incidents or incidents that happened for multiple markets (Problem Management)
- Deployment of releases, patches and hotfixes
- Application installation, setup and configuration
- Automation of repetitive tasks
Requirements
- Educational Requirement: Computer Science degree/other technical discipline or equivalent experience
- 3-8 years of working experience as an IT professional (2-5 years in low-code development)
- Strong knowledge and hands-on experience in web technologies such as HTML, CSS, Java or .Net, XML, SOAP, REST API, JSON, SQL, Web Services
- Experience in various Operating Systems like Linux, Windows
- Should be able to work with the scrum agile methodology
- Experience in supporting AppWorks on-premises version 16.x. and cloud version 20.x. is a plus
- Very good logical thinking & quick at learning & exploring new frameworks.
- Willingness to work as a member of a team, including participating in peer code reviews & maintaining project & operational documentation
- Strong Customer focus, customer satisfaction oriented
- Quick learner and able to retain a broad range of information in a rapid and complex technical environment
- Demonstrate problem-solving skills and logical thinking techniques and have excellent attention to detail.
- Ability to handle multiple priorities in a fast-paced environment and be able to work independently.
- Must possess effective time management skills.
- Must have excellent communication (written and oral) and interpersonal skills.
- Educational Requirement: Computer Science degree/other technical discipline or equivalent experience
- 3-8 years of working experience as an IT professional (2-5 years in low-code development)
- Strong knowledge and hands-on experience in web technologies such as HTML, CSS, Java or .Net, XML, SOAP, REST API, JSON, SQL, Web Services
- Experience in various Operating Systems like Linux, Windows
- Should be able to work with the scrum agile methodology
- Experience in supporting AppWorks on-premises version 16.x. and cloud version 20.x. is a plus
- Very good logical thinking & quick at learning & exploring new frameworks.
- Willingness to work as a member of a team, including participating in peer code reviews & maintaining project & operational documentation
- Strong Customer focus, customer satisfaction oriented
- Quick learner and able to retain a broad range of information in a rapid and complex technical environment
- Demonstrate problem-solving skills and logical thinking techniques and have excellent attention to detail.
- Ability to handle multiple priorities in a fast-paced environment and be able to work independently.
- Must possess effective time management skills.
- Must have excellent communication (written and oral) and interpersonal skills.